Privacy Policy

Effective Date: May 15, 2026

This Privacy Policy outlines how Digital Colonies LLC (“we,” “us,” or “our”) collects, uses, and protects information in connection with our infrastructure and ongoing system maintenance services. We operate on the principle that your digital assets and system telemetry are your private property. We strictly limit data collection to the minimum technical requirements necessary for the security and stability of your systems.

We categorize the data we process into three distinct classes:

• Identifiers and Account Data: Contact information, billing details, and service logs necessary to establish the account and provide support.
• System Telemetry (Maintenance Clients Only): For clients under an active maintenance contract, we collect operational data including, but not limited to, CPU load, memory utilization, disk health, service status, and bandwidth throughput.
• Threat Intelligence Data: We process system logs to identify threat actors and aggregate that data into a shared threat-intelligence database to enhance the security posture of the entire entire infrastructure.

Our utilization of data is strictly defined by the requirements of service:

• System Security: Threat intelligence is used to proactively update security rules across our network to mitigate unauthorized access.
• Operational Integrity: Telemetry data is analyzed solely to monitor the health and performance of your system, allowing for proactive maintenance and issue resolution.
• Support & Administration: We utilize administrative access to apply security patches and perform technical updates. We do not review, or store the contents of your personal files, databases, or applications without express authorization from you.

We believe the Fourth Amendment’s protection against unreasonable search and seizure extends to your digital records. Our policy regarding third parties is as follows:

• Service Providers: We engage third-party services (e.g., payment processors, report relay services) only where such engagement is necessary to provide the contracted services. We bind these providers to confidentiality, though we also advocate for the use of privacy-conscious financial methods to minimize data exposure.
• Legal Process: We do not disclose user records unless compelled by a valid, specific, and lawful court order. We reserve the right to contest any requests that fall outside the narrow scope of applicable law.
• No Sale or Marketing: We do not track user behavior for marketing purposes, nor do we sell, rent, or trade your data to third parties under any circumstances.

We follow a principle of data minimization:

• Operational Credentials: Only essential connection logs and login history are maintained for the duration of the support relationship. Upon completion of our direct support obligations, this data is transferred to a restricted archive for a period of two years for administrative record-keeping before being permanently purged.
• Customer Records: Basic contact information is retained for account management service tracking. We will retain this information for the duration of your membership or subscription. After two years of inactivity, identified records are scheduled for removal unless required for ongoing legal compliance.

As a user of our infrastructure, you retain the following rights:

• Access and Portability: You are entitled to a summary of the data we hold regarding your account.
• Erasure: Upon the termination of services and provided no legal holding requirements exist, you may request the deletion of your account metadata.
• Auditability: You have the right to request information regarding the nature of the telemetry we collect.

We employ industry-standard encryption, including VPN tunneling for administrative access, to ensure that the “pipes” between our technicians and your systems remain isolated from public observation. The security of our central threat-intelligence database is treated as a critical production asset, utilizing defense-in-depth strategies to ensure that the intelligence we gather is never compromised by external actors.

This policy may be amended to reflect changes in our technology or legal environment. Notice of substantive changes will be communicated to our clients via our primary channel of correspondence. Your continued use of our systems following such notice constitutes acceptance of the updated terms.